TERMS OF SERVICE

This site captures personal identification information as well as forensic data that includes your IP address, MAC address, browser type, network connection parameters and operating system info.

Our software is intended for the computer professional.  Although it is freely available for download via the internet, ClickaNerd and/or its agents will not be responsible for any damages arising from your unauthorized use of our software, procedures or tools.

All telephone calls may be monitored, recorded and archived for training purposes. 

Because payment is always made after the service is performed, your payment signifies that you are satisfied with the services received.  Warranty does then attach and apply to the services performed.  Newly discovered issues of software or hardware failure are to be brought to your technicians attention within (5) days of the original service. 

Should the technician decide that the newly discovered hardware or software issue not be covered by warranty, the customer may appeal this decision to the service manager.  The service manager will ultimately decide if the item should be covered under warranty.

If you read this page and continue to visit and use this web site, your visitation implies your agreement to the terms and conditions of this site.

Each service call comes with a 5 day general warranty and follow up period; more specifically covered and explained in the Quality Assurance document given you by the Q/A manager at the completion of the repair process.

Virus's, spyware and malware are specifically limited to a (5) day warranty period.

COPYRIGHT & TRADEMARK NOTICE ClickaNerd.com is a registered trademark. Use of Intellectual Property The ClickaNerd Website, and all of its contents, including but not limited to articles, other text, photographs, images, illustrations, graphics, video material, audio material, including musical compositions and sound recordings, software, ClickaNerd logos, titles, characters, names, graphics and button icons (collectively “Intellectual Property”), are protected by copyright, trademark and other laws of the United States, as well as international conventions and the laws of other countries. The Intellectual Property is owned or controlled by ClickaNerd or by other parties that have provided rights thereto to ClickaNerd. You may not, and agree that you will not, reproduce, download, license, publish, enter into a database, display, modify, create derivative works from, transmit, post, distribute or perform publicly by any means, method, or process now known or later developed, decompile, reverse engineer, disassemble, use on another computer-related environment, transfer or sell any Intellectual Property, information, software or products obtained from or through this ClickaNerd Website, in whole or in part, without the express written permission of ClickaNerd. Other trademarks, service marks, product names and company names or logos appearing on this ClickaNerd Website that are not owned by ClickaNerd may not be used without express permission from their owners. Additionally, unless otherwise expressly permitted, websites may not hyperlink to any page beyond the homepage of this ClickaNerd Website, or frame this ClickaNerd Website, or any web page or material herein, nor may any entity include a hyperlink to any aspect of the ClickaNerd Website in an email for commercial purposes, without the express written permission of ClickaNerd. Copyright Infringement ClickaNerd respects the intellectual property rights of third parties, and complies with the terms of the Digital Millennium Copyright Act (DMCA) regarding such rights. By submitting any material or photographs through this ClickaNerd Website, you are granting permission to have this material posted on this ClickaNerd Website, and are representing that you are the rightful owner of the submitted material, and that no one else may claim rights to this material. ClickaNerd reserves the right to remove access to infringing material. Such actions do not affect or modify any other rights ClickaNerd may have under law or contract. Procedure for Making Claim of Copyright Infringement If you believe that your work has been copied in a way that constitutes copyright infringement, you should send written notification thereof, in accordance with the provisions of the Digital Millennium Copyright Act, to our Designated Agent, who can be reached as follows: By mail: DMCA Designated Agent c/o Larry Greenwood - Attorney at Law ClickaNerd International LLC 3301 East Rancier Suite G101 Killeen, Texas 76543 Pursuant to 17 U.S.C. § 512(c), to be effective, the Notification must include the following: (i) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. (ii) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. (iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit ClickaNerd to locate the material. (iv) Information reasonably sufficient to permit ClickaNerd to contact the complaining party, such as an address, telephone number, and, if available, an email address. (v) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. (vi) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.