Convenience - For immediate assistance,
please fill in the form above, and a
technician will diagnose your problems at no charge.
After
we connect to your computer, you can watch us work, or go do
something else.
When
we perform maintenance on your computer system, our
technicians will download a series of software tools to your
desktop.
When
the job is complete, the software is removed and your
desktop is restored.
Security -
When we connect to your computer, we do so utilizing a 256
bit encrypted connection.
This
means every piece of data flowing from your computer to our
servers is scrambled and unintelligible by anyone except
us.
Each
time our technicians connect to your computer, a forensic
audit trail log of every keystroke and mouse click executed
is recorded and archived.
It is
not possible for a technician to regain access to your
computer, without your explicit approval and consent.
Why
us - We have
been in the remote computer service business, since the
industry was formed in the early 1980's.
Every
technician and engineer at Click a Nerd has a minimum of 10
years experience, and continues to train as the industry
evolves.
Every
Click a Nerd remote field engineer, has a minimum of a
secret security clearance.
We
employ technicians in the USA, Canada, Australia and the
UK. We have searched the globe for the brightest and most
talented computer experts.
All Click a Nerd
technicians take pride in their work.
No Fix - No Pay
- You will be given a firm
price, after performing a free diagnostic. If your technician does
not repair the problems to your satisfaction, you owe us
nothing.